Privacy Policy

This Privacy Policy describes how Biobit Technologies, Inc. ("Biobit", "we", "us") collects and uses information when you visit biobit.me, contact us, or interact with software and automated messaging services we operate or build for our clients.

Information we collect

When you book a call through Calendly or email us directly, we receive the information you provide — typically your name, email address, company name, and any message content you include.

When you visit this website, standard server and analytics logs may record your IP address, browser type, referring page, and pages viewed. We use this data only to operate and improve the site.

SMS and mobile messaging

Biobit develops and operates automated messaging systems — including SMS and MMS sent via Twilio — on behalf of our clients and their end customers. These messages are used for operational and service-related purposes only, such as dispatch notifications, appointment updates, order status, account alerts, and other communications directly related to a service you have requested or a relationship you have established with a client using our software.

Opt-in only. We and our clients send automated text messages only to individuals who have provided prior express consent to receive them. We do not send promotional or marketing text messages to numbers that have not opted in, and we do not purchase or use third-party contact lists for outbound messaging.

Mobile phone numbers. If you opt in to receive text messages, we collect and store your mobile phone number, your consent record (including how and when you opted in), message delivery metadata, and the content of messages sent to and received from you as necessary to operate the service, maintain audit logs, and comply with legal and carrier requirements.

Non-sharing of mobile numbers. We do not sell, rent, lease, or share your mobile phone number with third parties for their own marketing or promotional purposes. Your mobile number is shared only with service providers that help us deliver messaging and related services — such as Twilio as our messaging carrier platform — and only as necessary to transmit messages, maintain deliverability, prevent fraud, and meet regulatory obligations. We require such providers to protect your information and use it only for the services they perform on our behalf.

Message frequency. Message frequency varies by service and account activity. Operational messages are sent only as needed to fulfill a request, complete a transaction, or deliver service-related updates you have opted into.

Charges. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out. You may opt out of text messages at any time by replying STOP to any message. After you opt out, we will send a one-time confirmation and stop further automated messages except where a message is required by law. Reply HELP for assistance or contact us at jack@biobit.me.

Internal and operational use. Automated messages sent through systems we build or operate are limited to internal business operations, service fulfillment, and customer-requested communications. They are not used for unsolicited outreach.

How we use information

• To respond to inquiries and schedule project discussions
• To operate, maintain, and improve our website and client software
• To deliver opted-in SMS and MMS notifications through Twilio and related messaging infrastructure
• To record consent, honor opt-out requests, and maintain messaging audit trails
• To comply with legal obligations and carrier or platform policies

Third-party services

Booking a call links to Calendly, which operates under its own privacy policy. Email communication is handled through standard email providers. Automated text messaging is delivered through Twilio and subject to Twilio's Privacy Policy. We do not sell your personal information.

Compliance

Our messaging practices are designed to comply with applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) where it applies, Twilio's Acceptable Use Policy and Messaging Policy, carrier requirements, and applicable A2P 10DLC and toll-free verification rules. Clients for whom we build messaging features are responsible for obtaining valid consent from their end users; we provide tooling and policies to support compliant use.

Data retention

We retain inquiry correspondence for as long as needed to respond, manage a business relationship, or meet legal requirements. Messaging records, consent logs, and opt-out requests are retained as needed to demonstrate compliance, resolve disputes, and operate services reliably.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal data we hold about you. Contact us at jack@biobit.me to make a request. You may also opt out of text messages at any time by replying STOP.

Contact

Biobit Technologies, Inc.
Amsterdam, NL
jack@biobit.me